Network Administration

Traditional IT service companies will always be there to repair your computer problems, gladly submitting an hourly bill. Endeavor Systems Solutions takes a different approach, our goal is to keep your information systems working effectively so that you don't have to call us for repairs. By providing dedicated network administration, we hold ourselves accountable for your system uptime. By employing a system of checks and balances, always adhering to best practices, and by maintaining consistent communication with our clients regarding their network health, we are confident that your company will enjoy more productivity than other providers can assure you.

Each client will work with a dedicated network administrator. Your operation will benefit from the best IT practices. Daily tasks will be performed to maintain your network optimization. A detailed executive report will be assessed monthly so that you can view the overall health of your information system.

Technology Checklist

Our technology checklists allow us to effectively manage our clients' individual networks and specific information system needs and concerns. Tasks and responsibilities are managed with extreme detail in our organization so that your business continues to run smoothly. We establish a new technology checklist for each client that includes daily, weekly, monthly, quarterly, and annual tasks and procedures. This checklist is reviewed by a senior I.T. specialist every day and your dedicated network administrator will review these details with you during the monthly centralized service report review. We strive to keep you informed regarding your computer system health to ensure that you have the knowledge you need to make the best possible decisions for your company.

Best Practices

Our I.T. services staff members and managers participate in frequent continuing education; attend conferences and webinars to stay current on changing technology trends, and network with I.T. industry leaders to understand the long-term impact of new technology practices. When we provide I.T. consultation, our clients receive advice founded on the best industry practices. We analyze your specific needs and goals, review your current information system and network structure, and research your industry trends and changes before making suggestions. In addition to presenting you with our recommendations, we also provide a risk assessment that will allow you to make a decision that is best suited to your environment.

Centralized Report Review

Accountability is at the core of our service philosophy. We believe in clear, documented communication. Each month your dedicated network administrator will sit down with you to review your monthly executive summary and technology checklist. You will have the opportunity to ask questions, share your input regarding your satisfaction with our service quality, discuss special projects, and explore any changes you would like to make to your network. We are always accessible to our clients, but have found that scheduling a regular monthly meeting with a formalized agenda ensures positive communication.