Technical Consulting

Sure, we'll fix your computer when it's broken, but we'd rather help you make better technology choices that will minimize your downtime and increase your company's productivity so that we don't have to come out and fix your computer. Our customers rely on us to provide them with the information they need to make wise technology choices.

Starting with a snapshot of your current situation, we will recommend the best practices for you to incorporate into your information network. Our design desk resources are available for customers ready to plan big projects. We understand the importance of staying within budget; our budget planning process will help you decide where you can make reductions and where you need to make the investment. Not only do we provide the best possible I.T. recommendations, but we also present you with the overall business impact of your technology decisions so that you can make decisions that are in the best interest of your company as a whole.

We understand that most small businesses cannot justify a full time Chief Information Officer, and that's why we provide a virtual CIO to help you understand the business impact of your technology decisions. From budgeting and planning to complete information system design services, our senior network engineers can help you match the right technology to your business needs.

Technology Summary

Before we explore your technology goals and plans, we need to understand your current situation. We produce a technology summary report that provides details on each of your servers, workstations, printers, and other peripheral devices. The inventory includes the anticipated life expectancy of your equipment, the current equipment health, and the software licenses in use. We also review your network security, Internet connections, backup procedures, and disaster recovery protocols. Upon completion of your technology summary, we can analyze the steps necessary to bring your system up to the recommended baseline; from there, we can discuss your plans for growth.

Design Desk Resources

Planning the structure for a new information system is not something that you'll be doing every year, or even every five years, so it doesn't make sense for you to keep a high level network engineer on staff. However, this decision is so impactful, that it's probably not a decision that you want to make on your own - you need to consult the experts. Our senior network engineers specialize in planning and development. They will help you analyze your overall business needs, assess the various options you're considering, and provide their recommendations. Finally upon making decisions regarding software and hardware, your consultant will draft an implementation plan that includes installation, data transfer, staff training, and system maintenance.

Budget Planning

We will always advise you to adhere to the best I.T. practices when it comes to your technology infrastructure; however, we realize that your budget may not allow you to implement the best possible option every time. In business, we are often forced to choose the most suitable option that "fits within the budget." We will help you analyze your technology decisions to determine where costs can be reduced with minimal risk to your network's safety and efficacy and to identify the areas where cost cutting is least advised. By providing a complete risk assessment designed to help you with your budget planning, you can better allocate your capital investments.

Business Impact of Technology

We assess technology changes from a holistic point of view by considering the impact of new decisions on your entire business. Instead of simply looking at technology as a business tool, we see it as the spoke in the wheel - it keeps your business rolling forward. As the spoke, it plays a critical role in the functionality of every department. We will work with you to examine the specific objectives you are seeking to achieve and then determine how each technology option will help you reach your goals. Meanwhile, we will also provide you with an outline of the changes needed throughout your entire operation to integrate the new information system. From there, we will help you determine if the technology options still fit within your criteria for success.